FAQ - Info - Electric Daisy Carnival New York - Saturday May 24th, Sunday May 25th 2014 - Presented by Insomniac Events
FAQ - Info - Electric Daisy Carnival New York - Saturday May 24th, Sunday May 25th 2014 - Presented by Insomniac Events
Electric Daisy Carnival New York - Saturday May 24th, Sunday May 25th 2014
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INFO

FAQ


General Questions


Will I be able to enter the festival at anytime?

As long as you have a ticket in hand that has not been scanned you will be able to enter the event from the moment it opens until the time the event ends.

What time does EDC start & end?

EDC NY begins at 12PM noon and ends at 11PM.

Will you be posting set times in advance?

Yes. Set times will be posted on this web site, on Insomniac social media sites and in the Insomniac mobile app (in the EDC NY festival section) on the days leading up to the festival. Set times will also be on the festival guide that is passed out upon entry. We will send an email to everyone who signed up for Insomniac email updates once the schedule is posted, so be sure to sign up. (LINE UP SUBJECT TO CHANGE).

Where can I find the set times?

Set times can be found in the music section, under the experience tab on this website.

Will there be a festival map available ahead of time so I can see stage locations, food courts, bathroom areas etc?

Yes. An online version as well as a printable version will be released on this site before the festival. The Insomniac mobile app will include an interactive map in the EDC NY festival section. The festival guide that will be passed out upon entry will also contain the map.

Where is the closest airport?

Newark Liberty International Airport
1 Brewster Road
Newark, NJ 07114

LaGuardia Airport
Hanger 7
Flushing, NY 11371

John F. Kennedy International Airport
JFK Access Road
New York, NY 10010-3672

Can I enter, leave and re-enter EDC?

Once you leave the site, there is no re-entry unless you buy a new ticket. There is a separate ticket per day.

I'm a photographer. Who do I arrange a photo pass through?

Please use the online press submission form. Do not email your request.

Are you hiring people to work or volunteer at the event?

Volunteer spots are very limited but you can inquire through the email address on the Contact Info page.

Can I pass out flyers at the festival?

Only at the close of the show each night outside the gates. Anyone putting up posters in the neighborhood will not be allowed to promote any time during the event.

Will there be ATM machines?

Yes, there will be ATMs both inside and outside the venue grounds. ATM locations will be clearly marked on the festival guide and the map found on the EDC mobile app.

Can I sleep in my car in the parking lot?

Sorry, sleeping in cars in parking lots is not permitted for anyone.


WHAT CAN I BRING?


Can I bring water bottles into the event?

You may bring official Insomniac water bottles (empty upon entry) into the venue. Free water refill stations will be available and can be found located on the venue map. Insomniac water bottles will also be available at the merch tent as well as the water refill stations. You may bring Camelbaks, however, official Insomniac water bottles are the only 'water bottle' permitted into the event. Please remember to keep hydrated! Bottled water will be sold within the event and you may also use those containers at the water refill station.

I love taking pictures, can I bring my camera?

You may bring a small, non-professional camera (no DSLRs and no removable lenses, please).


TICKET QUESTIONS


Will tickets sell out?

There is always a chance that the event will sell out in which case no more tickets will be sold. We recommend purchasing early so that you can rest assured you will be able to attend. Some ticket types have smaller quantities and will sell out more quickly than others.

Will tickets be sold at the event?

If the festival does not sell out in advance, tickets will be available at the box office at a higher price on show dates. Tickets sold out last year so we encourage everyone to purchase tickets in advance so that you don't risk missing out on the fun. Do not buy tickets from scalpers. Beware of frauds.

Will the two-day general admission tickets be a wristband, a lanyard or tickets? What about for VIP tickets?

The 2 Day GA Pass tickets will be a Ticketmaster hard tickets. If you have a two-day VIP ticket, upon entry you will be presented with a wristband that will facilitate access to the VIP area. The VIP wristband will be different on each day, so you'll still need your ticket for the following day.

Are ticket prices going to increase from where they are now?

Yes. Similar to our other festival ticket prices, there are only a certain alloted number of tickets at a given price point and that price point does rise as those tickets sell out. Remember, buy early and save!

What if I accidentally bought VIP tickets and I'm not 21 or older?

The VIP ticket is still valid, but if you are not 21 years old you will not receive a VIP wristband to enter VIP areas.

I ordered my tickets to be shipped to me and it's the week of the event! Where are they?!

If you have not received your tickets by May 18th, contact Ticketmaster here.

Why can't I have tickets shipped to an address other than my billing address?

To help prevent fraud, tickets are only shipped to the billing address.

Can I upgrade my GA tickets to VIP tickets?

Yes. Upgrades will now be available inside the venue during the show, provided VIP has not sold out. The location of the VIP upgrade booth can be found on the festival map.


AGE/ID QUESTIONS


What kind of ID do I need to enter the festival?

Acceptable Forms of Identification for Entry
Any U.S. government issued driver's license or identification card provided that it contains a photograph and date of birth.
A U.S. or foreign government issued passport containing a photograph and date of birth.

Unacceptable Forms of Identification for Entry
School identification.
Consular identification.
Licenses issued in countries other than the U.S.
Expired identification of any kind.
Birth certificates
Xerox copies of any identification.

Can I attend the event if I am under the age 18 and I come with a legal guardian?

This event is strictly 18 and older. Security will not allow anyone under the age of 18 into the venue.

My ID was lost/stolen. What can I use to prove that I am at least 18 years old?

If you have a passport, security will accept all government issued passports. Expired government issued identification will only be accepted WITH temporary DMV documentation that is valid and proves you are going to receive a new valid ID.

What do I do if my ID expired and I do not think I will receive a new one in time?

Please bring your expired ID AND your temporary DMV documentation that proves your ID is being renewed.

Can I use a consular ID or foreign government issued drivers license?

Security will not accept consular identification or a foreign government issued drivers license. They will accept any foreign government issued passport provided it has a photo, name and date of birth on it. A passport can be acquired by scheduling an appointment with your local consulate office.

What are acceptable forms of ID to purchase alcohol?

Any U.S. government issued driver's license or identification card provided that it contains a photograph and date of birth. Also, a U.S. or foreign government issued passport containing a photograph and date of birth.

Will alcohol be available for purchase at EDC?

Beer and wine will be available to GA patrons with valid ID proving they're 21+ years of age. Full liquor bars will be available to VIP guests only.